1100 eleventh street | rockford, il 61104

COVID-19 Operations Update

Showroom

The products and services we provide are among those considered “essential” in our governor’s executive order. Therefore, our store is OPEN with modified hours (shown below).

In order to help keep our community safe and healthy during this time, we have adapted our store’s policies and procedures. To protect both our staff and customers, we are following guidelines for routine disinfection, wearing masks, and keeping a social distance of at least 6 feet in all of our facilities at all times. Thankfully, our store is very spacious, so our customers and employees are easily able to maintain responsible social distances. 

HearthRock Cafe

Our Cafe is currently open for carry-out lunch Monday-Friday from 11am to 3pm. There are also a few outdoor seating tables and chairs.

Delivery

We are able to continue with normal deliveries on all of our products. We are closely monitoring the health of our delivery personnel and, for the safety of our drivers and other customers, we cannot deliver to any home with occupants exhibiting symptoms of the virus. For furniture deliveries, at this time we are not able to move any existing furniture in the home. Our services will be limited to setting the new furniture in place.

Installation

We are able to continue with home installation projects as usual, because these projects fall under the exemption for home construction or critical trades. We are closely monitoring the health of our installation personnel and, for the safety of our installers and other customers, we cannot perform installation in any home with occupants exhibiting symptoms of the virus. 

Hours

Our Showroom hours have been modified and are as follows until further notice:

Monday 9am to 7pm
Tuesday – Friday 9am to 5pm
Saturday – 9am to 4pm

Our Landscape yard hours are:

Monday – Friday 8am to 4pm
Saturday – 8am to noon

In any event, please be patient during this time, as we are operating with a limited staff. As further developments occur, we will keep you updated. 

It is our intent to serve our community by continuing to provide necessities for your home. If you have any other questions, please feel free to call.

(815) 227-2000

Thank you for your understanding, and your cooperation. We hope you and your families will stay healthy and safe during these trying times.

Andrew Benson
President, Benson Stone Company, Inc.

1100 Eleventh Street | Rockford, IL 61104

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