The story of this job is a little unusual, but unusual circumstances make for pretty good stories. The quartz countertops for this 83-unit apartment building were fabricated overseas, and a Wisconsin-based company was originally hired to install them.
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Well, one thing lead to another and, out of the blue one evening, I got a phone call from the building contractor. He told me the tenants were scheduled to move in soon and the quartz subcontractor was missing days and seriously running behind. Plus, the foreign-made tops came in damaged and they were the wrong size.
"So," he asked, "What do you think? Can you jump in on this one?"
We had a team of installers there the very next day.
All in all, we repaired and installed kitchen countertops and islands throughout the building, re-polishing some of them on-site, and fabricated and installed new vanity tops and quartz window sills. When push came to shove, the building contractor knew he could count on us to put the fire out. At Benson Stone, we go out of our way to take care of our commercial clients. We rearranged our schedule and shuffled the crew around (thankfully everyone is cross-trained) to meet the deadline.
Believe it or not, we finished the tops in all of those apartments in under four weeks so the new tenants could move in on time.
I have to give a huge thank you to the rest of my team in this story. From the fabricators to the installers to the support crew in the office, everyone pulled together to make sure this project ran at max efficiency. Great leadership, camaraderie, and passion for the craft keep our morale high. Even after weeks of late nights and hard work in record heat, the guys were actually smiling when they came to tell me the job was done.
Our team knows how to win bids, fix problems, and keep promises. We'd like to earn the opportunity to bid on all of the granite & quartz in your projects. Reach out to me today to talk about your next job. We'll be sure to make you look good.
